Artbasic s.r.o. is registered at the office at Levice, P.O. Hviezdoslava 615/23 – Slovak Republic, postcode 93401. Company identification Number 47480955, incorporated in the Commercial Register of the Municipal Court in Nitra, and we are the controller of your personal data.
Artbasic.net owned by ARTBASIC s.r.o. by a non-independent legal entity related to its activities and business services. The name “Artbasic” is the name of ARTBASIC s.r.o. business and production activities owned. Hereinafter referred to as the Web Store.
Artbasic.net operated by ARTBASIC s.r.o
Type of data processed
Personal data provided by you
We process personal data provided by you.
Personal data obtained other than directly from you
As part of joint marketing campaigns organised together with our business partners, we are entitled to process your personal data and we may combine them for the purposes of campaigns or of due performance of the agreement, as the case may be.
In the event that your personal data is disclosed to a third party, we shall inform you in advance including informing you of the identity of such third party. If anyone discloses your personal data to us, you will have to be informed as well.
Personal data of third parties you provide to us
In the event you provide us personal data of third persons, you are obliged to inform the person concerned and procure his/her consent to this Personal Data Protection Policy.
Personal data we process automatically
When you visit our website, we may collect certain information such the IP address, date and time of the visit to our website, information about your Internet browser, operation system or language settings. We may also process information about your conduct on our website, such as links opened or goods displayed. The details of your conduct on the web are anonymised for the maximum protection of your privacy and therefore we cannot match them with a particular person.
If you access our website from your mobile phone or a similar device or through one of our mobile applications, we can process information about your mobile device as well (mobile phone details, records of any application crash etc.).
We process cookies automatically.
Mobile and mobile app versions
If you access our website from a phone, tablet or similar device, you access the version optimised for such devices. Your personal data is processed similarly to the computer access
If you grant the app location permission, we can use the location of your device to provide you better user comfort and relevant offers of goods and services (e.g. we can show you the closest store). We may also use the data collected to send you customised newsletters. If you are not comfortable with this, you can easily unsubscribe (see here). The personalised content may be similarly displayed on our website. In this case as well, you have the option to deny this personalisation (click here) for more information.
Why we collect and process your personal data
We process your personal data for the following reasons:
We process personal data on these legal documents
Performance and conclusion of the contract
We need a large part of your personal data in order to be able to enter into a purchase or other contract with you in respect of the goods or services you want to purchase from us. Once the contract is concluded, we process your personal data in order to deliver the purchased goods to you properly, e.p. to provide you with the services you have purchased. Therefore, for this legal reason, we process mainly billing and delivery data.
We also use your personal data to provide you with relevant content, content that is of interest to you. Based on a legitimate interest, we process in particular personal data, which we process automatically and cookies.
If we then process your personal data for this legal reason, you may object to this processing by email: firstname.lastname@example.org
Legal grounds for processing of personal data
Conclusion and performance of agreement
A large part of your personal data are needed by us in order to conclude the purchase agreement or another contract for goods and services you intend to purchase. After the agreement is concluded, we process your personal data in order to duly deliver the purchased goods, or to render the purchased services. We have to process billing and delivery details in particular due to the above-mentioned legal grounds.
We also use your personal data to provide you the relevant content, which may be of interest to you. On the grounds of legitimate interest, we process particular personal data, which is processed automatically, and cookies.
In case we process your personal data on these legal grounds, you are entitled to raise an objection to such processing by email: email@example.com
For the purpose of sending business communications (e-mail marketing) and telemarketing, we process your personal data based on your consent. If you do not give us consent and you are our customer, we may send you business communications (e.g. call you as part of telemarketing) without your consent. In any case, you can simply disable such marketing communications on our part.
If you give us your consent to the processing of personal data, you can withdraw it at any time via our contact email: firstname.lastname@example.org
Transfer of personal data to third parties
Your personal data is transferred to third parties in the following cases:
What is the period for processing your personal data?
We shall process your personal data for the entire duration of the contractual relationship between you and us.
In case your personal data processing is based on consent, your personal data shall be, in general, processed for 7 years or until such consent is withdrawn.
In case you subscribe to commercial communication, your personal data shall be processed for 7 years or until you express your disapproval of such communication. You can easily express your disapproval by adjusting your user profile settings, using our contact email: email@example.com
Please note that the personal data necessary for the due rendering of services or for the fulfillment of all our duties, ensuing either from the contract between us or from generally binding legal regulations have to be processed regardless of whether you granted your consent for the period set out the relevant legal regulations and in compliance therewith (e.g. tax documents must be processed for at least 10 years).
The data obtained through the user account or in a similar way are processed for the period of using our services and then usually for 5 years after cancellation. Basic identification data and the information why the user account was cancelled or information which is a part of operational advance deposits are usually stored for the relevant period.
The recordings of phone calls from and to the call center are archived for a short period, not exceeding 1 year, unless it is necessary for us to store them for a longer period due to a legitimate interest (e.g. suspicion of data misuse, fraud etc.).
Pesonal data security
Your personal data is safe with us. We have adopted adequate technical and organisational measures in order to prevent unauthorised access and misuse of your personal data
At ARTBASIC S.R.O. we are concerned about the protection of your personal data. Therefore we regularly check and improve our security. All communication between your device and our web servers is encrypted. Logins are hashed and your data is only stored on servers in secure data centers with limited, carefully controlled and audited access.
Personal data of children younger than 16 years of age
Our on-line store is not intended for children under 16. A person under 16 is allowed to use our on-line store only upon consent of his or her parent or guardian.
What are your rights related to personal data protection?
In relation to your personal data, you have in particular the right to withdraw your consent to the processing of your personal data at any time, the right to correct or supplement your personal data, the right to request restriction of processing, the right to raise an objection to or a complaint of the processing of your personal data, the right to access your personal data, the right to request the transfer of your personal data, the right to be informed of a breach of security of your personal data and, under certain conditions, the right to the deletion of certain personal data we process about you (“the right to be forgotten”).
Changes and amendments
You control your personal data primarily through your user account. Here you can delete or change basic information about yourself and change the settings concerning commercial communication (or unsubscribe), etc.
You can also contact us through the our contact form (section Personal Data, subsection Other).
You ask us to send you an overview of your personal data via email: firstname.lastname@example.org
You also have the right to access the following information concerning your personal data:
You may also claim the deletion of your personal data (this shall not apply to data in documents that are subject to the obligation of archiving under the law (e.g. invoices or credit notes). In case we need your personal data to determine, execute or defend our legal claims, your request may be rejected (e.g. if we have an overdue invoice in your name or if the complaint procedure is in progress).
Please note that the essential details of your payment card are not stored by our company; they are stored at the payment gateway. Therefore, we are not able to delete such data; you have to address the payment gateway which mediated the payment (see section Transfer of personal data to third parties > Payment Cards > More information).
You are entitled to the deletion of data in the following cases:
You can exercise your right using this contact form.
Raising an objection
Certain personal data is processed on the grounds of our legitimate interest (see section “Legal grounds for processing of personal data”). In case you have concrete reasons, you are entitled to raise an objection to the processing of this personal data. The objection can be raised through the contact form.
Restriction of processing
In case (a) you deny the accuracy of your personal data, (b) your personal data is processed unlawfully, (c) we do not need your personal data for processing purposes, but it is needed to determine, execute or defend your legal claims, or (d) you raised an objection under the preceding paragraph, you shall be entitled to us restricting the processing of your personal data.
In such cases, we may process your personal data only upon your consent (except for the storage or backup of the personal data concerned).
Lodging a complaint
If you believe that your personal data has been processed unlawfully, you are entitled to lodge a complaint at the Office for Personal Data Protection. However, we will appreciate if you address us first and we can try to resolve your concerns. You can always easily contact us through our contact email.